Our Story & Mission
Our Mission: Keeping Pets Together With Their Pet Parents
CertifyPet was founded to address a gap in the market for high-quality, legitimate, and trustworthy ESA letter providers. We are dedicated to providing legally compliant documentation and connecting clients with licensed mental health professionals for proper evaluation.
Our Core Commitment
What sets CertifyPet apart in the world of assistance animal documentation.
Trustworthy & Rigorous Vetting
Each and every clinician that works with CertifyPet has passed a rigorous vetting process. We screen for qualifications, hard skills, and thoroughly for soft skills, only working with clinicians who have a high level of empathy and care.
Full Legal Compliance
We prioritize compliance with federal laws (FHA, ADA) and state-specific regulations, including the mandated 30-day client-provider relationship required by many states for ESA/PSD letters.
Trustworthy & Rigorous Vetting
We bring the right people together to challenge established thinking and drive transform in 2020
The CertifyPet Network
A Network of Licensed & Vetted Therapists
We don't employ "certifiers." We partner exclusively with independently licensed mental health professionals (LMHPs) who specialize in emotional support and assistance animal recommendations.
- Professionals licensed in your state to ensure local compliance.
- Dedicated to client-provider relationship building.
- Expertise in DSM-V criteria and functional limitations assessment.
Money Back Guarantee
We don't employ "certifiers." We partner exclusively with independently licensed mental health professionals (LMHPs) who specialize in emotional support and assistance animal recommendations.
Testimonials
World-Class Customer Support
Our dedicated customer service team sets CertifyPet apart, operating 7 days a week from 9AM–5PM ET to help answer any questions by email, phone, or live chat. We are here for you throughout the entire assessment and compliance process.
- Email Support
- Phone Support
- Live Chat
Ready to Start Your Assessment?
Take the first step toward securing housing accommodations for your assistance animal.